BON INTÉRIEUR SOURCING SERVICE TERMS
These Sourcing Service Terms apply to all virtual sourcing services purchased from Bon Intérieur, including The Single Source, The Shortlist, The Room Edit, and any additional sourcing services or add-ons.
By purchasing a sourcing service, you acknowledge and agree to the following terms.
1. SCOPE OF SERVICES
Bon Intérieur provides virtual product sourcing and curation based on the information, photographs, measurements, preferences, budget, and other materials provided by the client.
The specific number of categories, recommendations, revisions, and estimated turnaround time included in each service are described on the applicable service product page at the time of purchase.
Unless expressly stated otherwise, sourcing services do not include full-service interior design, space planning, floor plans, technical drawings, architectural or engineering services, construction or renovation guidance, custom millwork or cabinetry design, electrical plans, procurement, trade purchasing, ordering on the client's behalf, receiving or warehousing, installation, delivery coordination, contractor or vendor management, returns or exchanges, or in-person styling.
2. CLIENT INFORMATION & MEASUREMENTS
Recommendations are based on information supplied by the client. The client is responsible for providing complete and accurate dimensions, photographs, budgets, existing-room information, and other requested materials.
Bon Intérieur is not responsible for purchasing errors, fit issues, scale discrepancies, access limitations, installation issues, or other problems resulting from inaccurate or incomplete information supplied by the client.
Clients are responsible for independently confirming all product dimensions, specifications, clearances, installation requirements, and suitability before purchasing.
3. TURNAROUND TIME
The stated turnaround period begins only after Bon Intérieur has received both payment and all information required to begin the project, including the completed intake questionnaire and any requested photographs or measurements.
Turnaround times are estimates expressed in business days unless otherwise stated. Bon Intérieur will make reasonable efforts to meet the stated timeline but does not guarantee completion by a particular date where delays result from incomplete client information, circumstances outside our reasonable control, or other unforeseen circumstances.
4. PRODUCT AVAILABILITY
Product recommendations reflect availability at the time the sourcing edit is prepared. Inventory, pricing, promotions, shipping costs, lead times, and product availability are controlled by third-party sellers and may change without notice.
If a recommended item becomes unavailable within seven (7) calendar days after delivery of the completed sourcing edit, Bon Intérieur will provide one comparable replacement recommendation for that unavailable item at no additional charge. This availability replacement is separate from the client's included revision allowance.
After the seven-day period, replacement sourcing for unavailable products is not included unless otherwise agreed.
5. REVISIONS
Each sourcing package includes only the number and scope of revisions stated on its product page.
A revision means replacement sourcing within the original project scope. Revisions do not include adding new product categories, substantially changing the original design direction or budget, expanding the project scope, or beginning a new sourcing request.
Additional sourcing or revisions beyond the purchased package may require an additional fee.
6. PURCHASING & THIRD-PARTY RETAILERS
Unless expressly agreed otherwise in writing, clients purchase recommended products directly from third-party retailers or sellers.
Bon Intérieur is not the seller, manufacturer, shipper, or fulfillment provider for third-party products and does not take possession of those products.
The client is responsible for reviewing the applicable retailer's pricing, taxes, shipping charges, delivery terms, warranties, return policies, final-sale terms, and other conditions before purchasing.
Bon Intérieur is not responsible for retailer or seller errors, product defects, damages, shipping delays, lost packages, cancellations, inaccurate retailer descriptions, color or material variations, returns, exchanges, refunds, warranties, or changes in pricing or availability.
7. VINTAGE & SECONDHAND ITEMS
Vintage and secondhand items may have age-related wear, variations, repairs, alterations, imperfections, or other characteristics consistent with previously owned goods.
Availability of vintage and secondhand items is particularly limited and may change at any time. Clients are responsible for reviewing seller descriptions, photographs, measurements, condition reports, authenticity representations, and return policies before purchasing.
8. PRODUCT COSTS
The sourcing-service fee covers Bon Intérieur's sourcing and curation services only.
Furniture, décor, merchandise, sales tax, shipping, delivery, installation, retailer fees, customs or duties, and other costs associated with purchasing recommended products are not included in the service fee unless expressly stated otherwise.
9. AFFILIATE LINKS
Some recommendations may contain affiliate links through which Bon Intérieur may earn a commission if the client makes a purchase, at no additional cost to the client.
Affiliate relationships do not determine whether a product is selected or recommended. Additional information is available in our Affiliate Disclosure.
10. CANCELLATIONS & REFUNDS
Because sourcing services involve personalized work, cancellation and refund eligibility depends on whether work has begun.
A client may request cancellation before submitting the completed intake questionnaire and before Bon Intérieur begins sourcing. Once sourcing work has begun, service fees are non-refundable except where required by applicable law.
Completed sourcing services, partially completed services after work has begun, and unused revisions are not refundable or redeemable for cash.
If Bon Intérieur is unable to provide the purchased service, Bon Intérieur may cancel the service and issue an appropriate refund.
11. DESIGN & PRODUCT OUTCOMES
Sourcing recommendations reflect Bon Intérieur's professional and editorial judgment based on the client's stated preferences and information. Because aesthetic preferences are subjective, Bon Intérieur does not guarantee that every recommendation will be selected or purchased by the client.
Bon Intérieur does not guarantee any particular aesthetic, financial, resale, functional, or other result from a recommendation.
12. COMMUNICATION
Sourcing services are provided virtually unless expressly stated otherwise. Calls, meetings, site visits, ongoing design consultation, and unlimited communication are not included unless specifically identified as part of the purchased service.
13. ACCEPTANCE OF TERMS
By purchasing a Bon Intérieur sourcing service, the client acknowledges that they have reviewed and agree to these Sourcing Service Terms, our Terms of Service, Refund Policy, Privacy Policy, and any package-specific terms displayed at the time of purchase.
Questions regarding these terms may be directed to boninterieur@gmail.com
Last updated: October 2026